Pricing

Manage every customer conversation from one workspace

Start with a Shared WhatsApp Team Inbox. Add CRM, campaigns, AI and automation as your business grows.

Try OutPerform for 14 days and choose the plan that fits your team.

Start 14-Day Trial Contact Sales

14-day Essentials trial

Up to 3 team members

Connect one WhatsApp number

Access the shared team inbox

Experience the complete Essentials workspace before choosing a paid plan.

Trusted by leading sales and customer service teams

Best for getting started

Essentials

RM299/month

For small sales and customer service teams managing WhatsApp enquiries together.

What your team can do

Shared WhatsApp Team Inbox
Conversation assignment
Internal notes and team collaboration
CRM and sales pipeline
Customer interaction history
WhatsApp broadcasts
AI assistance
Customer and sales reporting

Plan details

Up to 3 users · 1 Agent Flow · Up to 5,000 WhatsApp broadcasts per month

Need more users? Contact us to find the right setup.

Start 14-Day Trial

A practical starting point for businesses using WhatsApp for sales or customer service.

Growth

RM799/month

For growing teams running campaigns, automation and more structured customer operations.

What your team can do

Everything in Essentials
Up to 3 Agent Flows
Up to 50,000 WhatsApp broadcasts per month
Advanced workflow automation
Role-based permissions
Advanced reporting and exports
API access
AI follow-up suggestions and lead scoring

Plan details

Up to 5 users

Need more users? Contact us to find the right setup.

Start with Essentials

For businesses that need more automation, campaign capacity, reporting and team control.

Enterprise

Custom

For organisations with multiple teams, business units, integrations or complex customer journeys.

What your organisation can do

Custom users and usage requirements
Multiple companies, brands or projects
Advanced roles and permissions
ERP and business-system integrations
Advanced AI and automation
WhatsApp Flows and Meta Conversions API integrations
Custom reporting and BI dashboards
Dedicated onboarding and enterprise support

Contact Sales

For organisations requiring custom implementation, integrations, governance or scale.

All paid plans include ongoing product updates. Upgrade only when your team or operational needs grow.

See how your team works together before paying

Try the OutPerform Essentials workspace for 14 days. Connect WhatsApp, invite your team and manage customer enquiries from one Shared WhatsApp Team Inbox.

01
Create your workspace
02
Connect WhatsApp
03
Invite your team
04
Manage your first customer conversation

Start 14-Day Trial

Start with WhatsApp. Expand when you are ready.

Begin with a shared WhatsApp team inbox for sales and customer service. As your business grows, add CRM workflows, campaigns, AI agents, voice, reporting and enterprise integrations without moving your customer operation to another platform.

1. Manage conversations
2. Assign enquiries
3. Organise contacts and opportunities
4. Run campaigns and automation
5. Add AI, voice and integrations

Compare plans

Start with the differences that matter most to your team.

What matters	Essentials	Growth	Enterprise
Users	Up to 3 Contact us for more users	Up to 5 Contact us for more users	Custom
Shared WhatsApp Team Inbox	✓	✓	✓
Conversation assignment	✓	✓	✓
CRM and pipeline	✓	✓	✓
WhatsApp broadcasts/month	5,000	50,000	Custom
Agent Flows	1	Up to 3	Custom
AI assistance	AI assistance	AI follow-up and lead scoring	Advanced AI
Workflow automation	Core tools	More automation	Custom
Customer and sales reporting	Customer and sales reporting	Advanced reporting and exports	Custom reporting and BI dashboards
Team permissions	—	Role-based	Advanced
API and integrations	—	API access	ERP and custom API
Onboarding and support	Guided onboarding	Priority support	Dedicated onboarding and enterprise support

Show all featuresHide full comparison

Team Inbox and Conversations

Shared inbox, assignment, internal notes and team collaboration.

Customer Management

Customer records and interaction history are available across plans, with enterprise configuration for complex organisations.

Sales and CRM

Pipeline, tasks, activities and interaction history, expanding for complex organisations.

Campaigns

5,000 broadcasts/month in Essentials and 50,000 in Growth. Click-to-WhatsApp ads are supported.

AI and Automation

1 Agent Flow in Essentials and up to 3 in Growth; Enterprise adds advanced AI options.

Reporting and Team Control

Customer and sales reporting in Essentials; Growth adds advanced reporting and exports with role-based permissions.

Integrations

Growth includes API access; Enterprise adds ERP, data lake, custom API and Meta Conversions API integration options.

Support and Onboarding

Guided onboarding in Essentials, priority support in Growth and dedicated onboarding and enterprise support options.

Meta charges for applicable business-initiated WhatsApp messages are billed separately.

Pricing FAQ

Which plan is best for a small WhatsApp team?

Essentials is the recommended starting point for small sales and customer service teams that want to manage WhatsApp conversations together.

Can several team members manage one WhatsApp number?

OutPerform provides a shared team inbox that allows authorised team members to manage, assign and respond to customer conversations together.

Why should I choose Growth?

Growth is designed for businesses that require more campaign capacity, Agent Flows, workflow automation, reporting and team control.

Can I add more users?

Need more users? Contact us to find the right setup.

Is there a permanent free plan?

OutPerform does not offer a permanent free plan. You can try the Essentials workspace for 14 days before selecting a paid plan.

Are WhatsApp message charges included?

OutPerform subscription fees cover access to the platform. Meta charges for applicable business-initiated WhatsApp messages are billed separately.

Can I upgrade later?

Yes. You can upgrade as your team, campaign requirements, automation or integration needs grow.

Is OutPerform only a shared inbox?

No. The shared WhatsApp team inbox is the easiest place to start. OutPerform also supports CRM, campaigns, AI automation, voice, reporting and enterprise integrations.

Bring every WhatsApp customer conversation into one workspace

Start a 14-day trial for your team, or speak with us about a larger sales, marketing or service implementation.

Give your team one Shared WhatsApp Team Inbox to manage, assign and respond to enquiries together.

Start 14-Day Trial Contact Sales

Manage every customer conversation from one workspace

Trusted by leading sales and customer service teams

Essentials

What your team can do

Plan details

Growth

What your team can do

Plan details

Enterprise

What your organisation can do

See how your team works together before paying

Start with WhatsApp. Expand when you are ready.

Compare plans

Team Inbox and Conversations

Customer Management

Sales and CRM

Campaigns

AI and Automation

Reporting and Team Control

Integrations

Support and Onboarding

Pricing FAQ

Bring every WhatsApp customer conversation into one workspace

Ready to close deals?Let’s talk more

Ready to close deals?
Let’s talk more