WhatsApp CRM Malaysia for Sales, Support & Follow-Up

Outperform helps SME or enterprise teams centralize customer chats, track lead sources, and automate replies — with full CRM integration.

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100+ High revenue marketing teams place their trust in OutPerform

This is what
we’re up against

Decentralised Customer Communication

Lack of scale to handle many chats

Inconsistent Messaging

Who its for

Sales Teams

Capture, qualify, and close leads from WhatsApp.

Customer Support

Respond instantly and reduce agent workload.

Marketing Team

Launch WhatsApp campaigns with tracking and automation. Advanced analytics.

This is how we can help

WhatsApp Campaign (Blast)

  • Send targeted blast campaigns via click-to-chat links, ads, QR codes, and website widgets
  • Capture first-party data to drive immediate engagement

Qualify with Conversational AI

  • Engage prospects instantly within the first 5 minutes
  • Automate lead qualification 24/7 using smart AI chatbots
  • Ensure no opportunity slips through the cracks

AI + Human Escalation

  • Automatically escalate complex queries from AI chatbots to human agents
  • Blend AI efficiency with expert support for seamless customer care
  • Ensure timely, personalized assistance for every interaction

Instant WhatsApp Support

  • Receive real-time notifications for support queries
  • Deploy AI chatbots to handle routine questions before escalating
  • Deliver proactive, personalized support directly on WhatsApp

Revitalize Dormant Contacts

  • Send targeted WhatsApp retargeting messages to re-engage inactive customers
  • Automate personalized follow-ups to refresh your CRM
  • Utilize dynamic segmentation for timely reactivation

Centralize WhatsApp Interactions

  • Monitor all WhatsApp conversations in a unified team inbox
  • Integrate AI insights with human support for complete visibility
  • Keep every customer interaction at your fingertips

Accelerate Conversions with 360° Insights

  • Access comprehensive analytics to optimize WhatsApp campaigns
  • Leverage data-driven insights to boost engagement and loyalty
  • Drive business growth with actionable, real-time insights

See how it works for your industry

Automotive

Education

Insurance &
Investment

Finance

SMEs

Real Estate

Ready to close deals?
Let’s talk more

Fill in the form and we will contact you to get you started on closing those deals.

Free WhatsApp tools from OutPerform

Give prospects a one-click or one-scan way to start chatting, then manage every conversation inside OutPerform CRM.

WhatsApp link generator WhatsApp QR code generator
Kuala Lumpur
D-13-06, Menara Suezcap 1
KL Gateway, No.2, Jalan Kerinchi,
Gerbang Kerinchi Lestari,
59200 Kuala Lumpur
Phone: +6011 1722 5941
Email: business@nexible.com.my
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