One complete record
Bring together details, conversations, activities, bookings, service interactions and opportunities.
Enterprise CRM
Turn every conversation into customer context
Connect customer records, opportunities, activities, appointments, conversations and service interactions in one configurable CRM built for complex teams and customer journeys.
Customer relationships are more than a sales pipelineBring sales, service and operational customer data into one configurable system.
Operational depth
Configure the CRM around your process
Enterprise CRM communicates configurability, multiple teams, advanced workflows and strong integrations—not a requirement to be a multinational company.
Multiple teams and pipelines
Support different stages, fields, assignments and operational workflows for each customer journey.
Accountability in context
Track ownership, follow-ups, response history and outcomes across sales and customer service.
Connected record
Sales and customer service see the same relationship
Use contact and company records, configurable pipelines, custom fields, team assignment and role-based permissions to create structure as your business grows.
- Opportunities, activities and follow-ups
- Customer timeline and lead-source tracking
- Appointments and service interactions where supported
- API and approved integrations
Part of the platform
Customer data moves with the journey
Shared Inbox conversations, AI actions, campaign responses and workflow outcomes can all contribute to the customer record and reporting.
Dealer, branch and multi-project operations
Property, admissions and customer onboarding
Renewals and after-sales processes
Growing teams that need stronger structure
Frequently asked questions
Why is it called Enterprise CRM?
It is designed for operational depth: configurable processes, multiple teams, complex journeys and integrations—while remaining suitable for growing businesses.
Can it support multiple teams or pipelines?
OutPerform CRM supports configured pipelines, team assignment and role-based access according to your process.
Does it connect with WhatsApp?
Customer conversations from the Shared Inbox can be connected to customer context and activities.
Can it integrate with an ERP?
Discuss your integration requirements with the OutPerform team to confirm the appropriate approved connection.